Terms and Conditions
1. INTRODUCTION AND DEFINITIONS In these Rules “the Company” means I-Guru Life limited (trading as I-Guru) which provides the UNIT London art gallery and its facilities for the benefit of the Clients; “UNIT” means “UNIT London”; “Client” means an I-Guru client; “Directors” mean the Directors of the Company; “Rules” mean the Client terms and conditions set out below; “Yoga Assessment Profile (YAP)” means the Application Form completed by the Client to join the I-Guru sessions at UNIT London; “the Manager” means the Manager appointed by the Company to control the day to day running of the I-Guru Yoga sessions to be held at UNIT. It is a condition of attendance that Clients agree to pay the fees referred to in Rule (2.) and agree to be bound by these Rules. These Rules may be revoked, altered or added to from time to time by the Company, without prior notification to Clients. Any such variations will be posted on our website. The Company has created these Rules for the enjoyment of the Clients. The enforcement of these Rules is for the good of all Clients. No Client will be judged on the basis of their race, gender, marital/civil partnership status, age, disability, religion or belief, colour, national origin or sexual orientation.
2. USE OF FACILITIES AND SERVICES.
UNIT opening hours are fixed by the Company and are subject to change without prior notice. The Company may at any time cancel Yoga sessions at the UNIT premises or any part thereof, without notice, in order to execute repairs, alterations, accommodate external events, re-decorations or otherwise, or to facilitate UNIT programmes and on certain holidays. Clients are requested to arrive for Yoga sessions in good time. A Teacher may refuse entry, or may ask any Client to leave a session if they feel theirs, or another’s, safety or enjoyment is in jeopardy. The Company reserves the right to refuse entry to UNIT’s premises at its absolute discretion. It is the Clients responsibility to ensure that they are capable of undergoing any activity within UNIT. All activities are pursued at the Clients own risk. Whilst every effort has been made to ensure the accuracy of the class programme, the management reserves the right to cancel or re-schedule classes after publication and at short notice. The programme may be amended during public holidays. Clients may not use UNIT outside the session timetable. Attendance at UNIT for Yoga sessions is at the Clients own risk and under their own medical advice. Proper attire, as determined by the Company, must be worn at UNIT. Clients are requested to wear at all times clean footwear when entering UNIT and adhere to practicing the Yoga sessions without footwear by practicing in bare feet or socks. Appropriate attire in the form of clothing must be worn in the UNIT sessions which should be loose and comfortable clothing and not overtly revealing, including no bare torso’s during the sessions. Clients are requested to arrive at class physically clean, taking the appropriate measures to manage body odour for the comfort and enjoyment of other Clients. Shaving or exfoliating within the UNIT bathroom area is not allowed. Pets are not allowed in UNIT. Smoking is not permitted anywhere in UNIT. Only food / drink purchased / gifted from the UNIT sessions should be consumed within UNIT. No alcoholic beverages or drugs of any kind may be brought into UNIT. Violation of this rule will result in immediate expulsion from UNIT and may result in termination of any agreement with regards the purchase of session packs without refund. Clients shall not use UNIT’s facilities whilst under the influence of alcohol or drugs. In the event they do so, this is entirely at their own risk. Mobile phones are allowed in UNIT but should be placed on silent whilst in the sessions and changing rooms. Clients cannot take photos or videos of other Clients in UNIT and should be considerate of other members when using the mobile phone. Clients cannot take photos or videos of the art displayed within the UNIT premises. Clients should respect the UNIT premises and facilities and must not in any case touch the artworks displayed within it. Extra care must also be taken by Clients during Yoga practice to not create a risk of damage to the artworks displayed at UNIT. Extra care should be taken to avoid contact with the walls where artwork will be displayed and other installations within UNIT and the practice space. No Yoga postures are to be performed against any wall. Care should be taken when placing the mat in accordance with I-Guru policy by providing suitable mat space away from the wall or any installation. Any inversion / balancing postures should be performed both in the interests of safety of other Clients and the Art displayed within UNIT. In the interest of safety, no glass container may be taken into any session area or changing areas. Be considerate of others; loud or abusive language will not be tolerated. UNIT property, including Yoga equipment, toiletries, etc., is provided by I-Guru as a courtesy to its Clients during UNIT session usage only. Removal of I-Guru property from the premises may result in the termination of Client privileges and legal action. Clients are required to leave all areas of UNIT clean and tidy. As a courtesy to other Clients and for health and safety reasons, Mats and Yoga equipment need to be replaced in the storage areas/racks provided and Mats / Yoga equipment must be wiped down after use. Any unused sessions not used within the specified allotted time period, cannot be refunded.
3. LIABILITY Neither UNIT nor the Company will accept liability for any damage or loss to a Client’s personal property brought into the UNIT premises. All activities and treatments are taken at the Client’s own risk. Neither UNIT, the Company nor their servants and agents shall be liable for personal injury sustained by Clients whilst on the UNIT premises, except in so far as it can be proven that this relates to the wilful act, neglect or default of the Company or UNIT or any servants or agents. Clients who suffer an accident or injury on the UNIT premises must report the accident or injury and the circumstances in which it occurred to the Teacher and Manager immediately following the accident or injury.
4. CLIENT’S HEALTH AND SAFETY WARRANTY Clients must warrant and represent that they are in good physical condition and capable of engaging in exercise and notify a member of the teaching staff immediately in order that Client / guest notes / Yoga Assessment Profile be updated or medical clearance obtained. If through injury or other reason, such as pregnancy, this is not the case, they must consult a doctor before engaging in exercise and that he/she knows of no medical or other reason why he/she is not able to engage in active or passive exercise and that such exercise would not be detrimental to his/her health, safety, comfort or physical condition. The Client shall not use any UNIT facilities whilst suffering from any infectious or contagious illness, disease or other ailment or whilst suffering from a physical ailment such as open cuts, abrasions, open sores or minor infections where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other Clients. We recommend that before using the UNIT facilities you familiarise yourself with the fire exits and emergency routes in case of evacuation. Please note that employees are NOT required to “seek & search” the building. Therefore it is the responsibility of each individual to follow the relevant instructions. Please note lifts will not be operational.
5. DATA PROTECTION – Your data privacy and security are important to us. Please refer to our Privacy Notice which explains how we collect, store and handle your personal data.
6. USING PURCHASED YOGA SESSIONS IN THE ALLOTTED TIME I-Guru Yoga sessions at UNIT must be used within the time period specified. Single sessions must be used within one month of the purchase date. 4 session packs should be used within one month of the purchase date. 8 session packs should be used within 2 months of the purchase date. 12 session packs should be used within 3 months of the purchase date. Request for freezing the use and time allotted to each session pack shall be at the sole discretion of the Company. We require 7 days’ notice in writing to freeze session packs and the minimum time for freezing is one month.
7. I-GURU PEOPLE MULTI SESSION PACK PURCHASES AND BOOKING BENEFITS
Multiple session pack purchases will afford Clients booking privileges, lower overall class costs and offer Clients first refusal on I-Guru special events both in UNIT and other locations.
4 session pack purchases will qualify the Client as one of ‘I-Guru People’. As ‘I-Guru People’ they will receive notification of the next monthly assigned schedule 2 days in advance of other clients paying single session bookings. This will enable ‘I-Guru People’ the opportunity to book the same mat on an ongoing basis always upto one month in advance. This can be done in the same way for multiple sessions in the week, providing the necessary class packs have been purchased. Purchasing 8 and 12 session packs both qualifies the client as ‘I-Guru People’ as well as lowering the overall session cost. As well as affording the client the aforementioned booking privileges, purchasing an 8 session pack lowers the individual price per session to £18.75. Purchasing a 12 session pack offers one free class, lowering the individual price per session to £18.30. As ‘I-Guru People’ you will also receive early notification and booking privileges for any I-Guru special event outside of the normal scheduled sessions. As ‘I-Guru People’ you will also receive early notification and booking privileges for any new sessions added to the UNIT schedule.
8. CLIENT BEHAVIOUR CODE The Company shall have the right to suspend or withdraw Client privileges or a Client who, in their opinion, has abused privileges or conducted himself or herself in a manner deemed detrimental to I-Guru, UNIT staff or its Clients. Such expulsion or suspension shall become effective immediately and no reimbursement will be issued to such Client of their unused session fees. The Manager or a designee shall have complete charge of the UNIT facilities whilst on duty. Clients may be suspended or expelled from UNIT immediately if they display conduct which is, or is likely to be in the sole opinion of the Company, injurious to the character of I-Guru or UNIT or the interests of the Clients and staff, or if they commit a serious or repeated breach of these Rules, in particular where amounts owing to the Company are unpaid. An expelled Client forfeits all Client privileges and all rights against the Company. An expelled Client will not be entitled to any refund of their session fees and must pay all amounts owed to the Company forthwith.
9. CCTV Closed circuit cameras operate throughout UNIT except in the changing areas. Any unlawful activity within UNIT may be reviewed for possible legal action.
10. STANDARD COMPLAINTS PROCEDURE Clients are encouraged to make any comment or complaint via the feedback forms located on our website. Please ensure that all contact details are detailed on the form in order that a member of the management team can contact you accordingly to discuss. Should a Client wish to discuss any issue in person they can also request to speak to the manager who can be contacted through the company website. It is our aim that we respond within 48 hours of receiving a comment or complaint. All written and verbal complaints will be discussed and tracked until resolved.
11. GENERAL The Company may communicate with the Clients via electronic mail (“email”) and/or by SMS. By providing an email address or mobile telephone number to the Company, the Client consents to receiving email and/or SMS communications from the Company, including notices pursuant to these terms and conditions. The Client also accepts that email and/or SMS may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Client by email and/or SMS. The Company may communicate with the Clients via a newsletter, notice boards and through content on the Companies website. By being a Client, the Client consents to receiving written, email and SMS communications from the Company. The Client also accepts that the newsletter and website may not be a secure and confidential means of communication and will contain photographs of Club events and functions. The Company will not be liable for any loss or damage suffered as a result of communication in the newsletter or on the website. Clients are required to leave the UNIT premises 20 minutes before closing times. If they wish to take a shower clients need to factor this into the time required for them to vacate the premises.
12. SESSIONS sessions added to your Client account can be redeemed at all UNIT spaces where I-Guru sessions are held. They cannot however be exchanged wholly or in part for cash. I-Guru reserves the right to amend/withdraw the validity of sessions without prior notification. Sessions are non-transferable and may not be used in full or in part for One to One Yoga sessions.
13. Company is: I-Guru Life Limited. Registered in England No: 10294444