Terms and Conditions


These terms and conditions were last updated on September 13, 2019.


1.1. In these terms and conditions (the ""Conditions"") the following definitions apply:
1.1.1. ""App"" our URBANRIDE iOS or Android mobile phone applications;
1.1.2. ""Class"" any exercise class provided by us or on our behalf at the Studios as part of the Services;
1.1.3. ""Goods"" any goods offered for sale at any of our Studios and/or our Website/App;
1.1.4. ""Rides"" Rides purchased via our Website/App and used to make bookings for Classes;
1.1.5. ""Services"" services available to you via this Website/App or at any of our Studios (""walk-in purchase""), including the Classes;
1.1.6. ""Studios"" any of our studios, as published on our Website/App from time to time; and
1.1.7. ""Website"" http://www.urbanride.ch
1.2. These Conditions apply to you as a result of your use of this Website/App and the purchase of Goods and Services from us. By accessing and using this Website/App, and by purchasing Goods and Services from us, you acknowledge that you have read and that you agree to these Conditions. If you do not agree to these Conditions, you must not use this Website/App or purchase Goods and Services from us.
1.3. This Website/App and the Goods and Services displayed on it are provided by GTM2 Ltd. (sole operator of URBANRIDE, the ""Company"") and its subsidiaries, (collectively referred to herein as ""we"", ""us"" and ""our""). Please refer to Section 19 for further information about us. In these Conditions the terms ""you"" and ""your"" mean the user of this Website/App and/or purchaser of Goods and/or user of our Services.
1.4. Please carefully read these Conditions prior to using this Website/App or purchasing any Goods or Services from us.
1.5. We reserve the right to vary and revoke these Conditions from time to time. Any changes to the Conditions will be effective upon publication of the updated Conditions on the Website/App. You should check these Conditions before each order or booking as they may have changed since your last visit. By ordering, booking or purchasing Goods and/or Services from us after an amendment of the Conditions you agree with the Updated Conditions.
1.6. Any questions about the Conditions, the Services or this Website/App, should be addressed to us by using the contact details in the “Contact Us” section of this Website/App.

2.1. Our Privacy Policy, which is available online, sets out the terms on which we process and use any personal data we collect from you or that you provide to us. By using this Website/App or by purchasing Goods and using Services at our Studios, you consent to such Privacy Policy and you warrant the accuracy of all the data that you provide to us.

3.1. You are entitled to use the Studios and facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Company.
3.2. Booking or attending of any of our Classes or to use any of our facilities at the Studios is limited to person aged 16 years or over.
3.3. You agree to comply with our Class rules which are available online or displayed in all of our Studios. These rules relate to our opening hours, use of our facilities and your conduct.
3.4. Proper athletic attire is required. You dressing must be appropriate for an indoor cycling class, and for safety reasons you should notably avoid any loose clothing on your lower body. We reserve the right to make the final determination in our sole discretion with regard to appropriate attire.
3.5. You consent to having your photograph taken by us at any time whilst using our facilities and we reserve the right to use any such individual or group photographs of you and/or guests for press or promotional purposes. You should notify us in writing if you do not want your photograph used for such purposes.
3.6. You shall not use any of our facility, service or equipment in such a way as to endanger your or others health or safety. You shall be responsible for any property damage or personal injury caused by you or your guests.
3.7. We reserve the right to refuse you access to the Studios and suspend or terminate your use of our Services if in our reasonable opinion your conduct is in breach of these Conditions and/or our Class rules, or is damaging to our reputation, or would otherwise not be in the interests of other users of our Studios or participants in our Classes. Following such suspension or termination any potential privileges shall be forfeited and you shall not be entitled to any refund.

4.1. Indoor cycling classes involve intensive exercise. You are advised not to undertake any physical activities without first seeking medical advice. You agree to familiarize yourself with what the Classes involve prior to assessing whether you are fit to participate in a Class. You should refer to our Website/App or speak to a member of staff for further information, bearing in mind that we do not provide medically trained staff and they are therefore not qualified to assess whether you are in appropriate physical condition and/or whether you can engage in any exercise without detriment to your health, safety, comfort or physical condition.
4.2. By agreeing to these terms and conditions, and each time you are using our Services, you warrant and represent that (a) you have no health problems; (b) on each occasion that you use our Studios, you are in an appropriate physical condition to participate in Classes; (c) you know of no medical or other condition that would render you incapable of engaging in the Classes or exercises provided by us; (e) such Classes or exercises would not be detrimental to your health, safety or physical condition; and (d) you have not been instructed by any physician not to use our facilities, equipment, services, or similar equipment or services.
4.3. You shall not use our facilities if you are suffering from: low/high blood pressure, cardiac irregularities, any infectious or contagious illness, disease or other ailment or suffering from any ailment where there is a risk, however small, that such ailment may be detrimental to your health or safety, comfort or physical condition. If there is any doubt, you should consult your doctor and must notify us of any circumstances affecting your health, which may be exacerbated through continued use of our Studios.
4.4. We reserve the right to refuse access to our Studios if, in our absolute discretion, we consider that the health of the individual concerned may be endangered by the use of our facilities.
4.5. You agree to follow the instructions of the instructor at all times.
4.6. We accept no responsibility or liability if the provisions of this Section 4 are not complied with. The provisions of Section 12 (""Limitation of liability"") are reserved.

5.1. In order to book a Class, your personal account must include at least one Ride. One Ride entitles you to attend one Class.
5.2. You can check availability and book Classes in advance online via our Website/App, or on-site at the Studio. You may also purchase multiple Rides as blocks at discounted rates. For each booked Class, one Ride will be deducted from your account.
5.3. Classes are subject to availability and we do not guarantee that spaces will be available in any given Class, even if you have sufficient Rides in your account.
5.4. Details of Class times at the Studios may vary from time to time and are published on the Website/App. We reserve the right to change Class times or cancel Classes at our discretion, and we will endeavour to give you notice of such changes as is reasonably practicable.
5.5. You may cancel a booking, by signing into your account on our Website/App or by contacting the Studio where your Class is to take place, up to 6 hours before the beginning time of a Class and the Ride will be re-credited to your personal account (i.e., no cash refund). Classes cancelled less than 6 hours before the beginning of the Class will not be re-credited and your personal account will be deducted for that Ride. Please note that this includes Classes (automatically) allocated via the waitlist. No refund will be granted.
5.6. If no reservations are available for a Class you wish to attend, you may join a waitlist for the fully booked Class (""Waitlist Booking""). Up until the day of the class, we will automatically add you to the classes you are waitlisted for, on a first come, first served basis. You will receive a notification stating you have received a bike. If a bike opens up on the same day as the class, we will contact the first waitlisted client(s), however without enrolling them unless we receive a confirmation from them. Waitlist Booking subject to the Terms and Conditions in the usual way.
5.7. Price details and specific terms for Rides are available on our Website/App and at our Studios. We reserve the right to determine and change the prices and/or their terms at our sole discretion at any time.
5.8. Rides will expire according to the terms mentioned on the price list.
5.9. Rides and Class bookings are non-transferable to any other person and you should not allow anyone else to book Classes using your Rides. We reserve the right to apply the measures provided for under Section 3.7 in case of breach of this provision.
5.10. Subject to any statutory right of cancellation, payments for Rides are non-refundable unless otherwise stated in these Conditions.
5.11. Instructors, Classes, prices and expiry terms are subject to change.

6.1. Performance metrics may be included in our Classes and, as the case may be, displayed on the screens during the Class (the ""Performance Screens Service""). In this context, we provide a Performance Tracking Service through which you will receive the performance metrics relating to each Class you attend and which will be accessible via your online account (the “Performance Tracking Service”).
6.2. We will not be liable and you shall not be entitled to any compensation, including without limitation a replacement Class, in cases where the Performance Screens Service and/or Performance Tracking Service are not available or do not function for any reason.

7.1. You may return Goods purchased in our Studios or, as the case may be, on our Website/App, to any of our Studios within 7 days of the purchase date with your receipt. We will give you a full refund provided that the Goods are unused and undamaged. Your statutory rights as a consumer are reserved.

8.1. Use of our site includes accessing, browsing or registering to use our Website/App. By using our Website/App you are confirming that you accept these Conditions and that you agree to abide by them. You further accept and agree to abide by the terms of our Privacy Policy, available on our Website/App or in our Studios, which forms an integral part of these Conditions.
8.2. We reserve the right to update and to change the content of this Website/App from time to time without prior notice. Any of the materials on our Website/App may be out of date at any given time, and we are under no obligation to update such materials. We do not guarantee, and assume no liability in this respect, that our Website/App, or any content on it, will be free from errors or omissions.
8.3. This Website/App, including all information, content, and services made available on this Website/App, is provided “as is.” We make no representations or warranties of any kind whatsoever regarding the content or services of this Website/App, or hypertext links to other outside Website/Apps. We disclaim any express or implied warranties of any kind or nature whatsoever, including without limitation, warranties related to any course of dealing, trade practice, and implied warranties of non-infringement, merchantability and fitness for a particular purpose. We do not guarantee that our Website/App, or any content on it, will always be available, error free and uninterrupted, that defects will be corrected, or that this Website/App and material accessible from this Website/App are free of viruses or other harmful components. Any product, offering, content and material downloaded or otherwise obtained through the use of this Website/App is done at your sole risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such product, offering, content or material. Access is permitted on a temporary basis and we may suspend, withdraw, discontinue or change all or any part of our Website/App without notice.
8.4. By accessing this Website/App, you agree that you will access its contents solely for your own use. You may print out a single hard copy of any part of the content of this Website/App for your personal use in accordance with these Conditions. You must not modify the copies of any materials on this Website/App in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any text. Our status (and that of any identified contributors) as the authors of content on our Website/App must always be acknowledged. You must not use any part of the content on our Website/App for commercial purposes without obtaining a license to do so from us or our licensors. If you print, copy, modify or download any part of our Website/App in breach of these Conditions, your right to use this Website/App will cease immediately and you must, at our discretion, return or destroy any copies of the materials you have made.
8.5. Except as expressly permitted by Section 8, you may not (except to the extent required in order to use this Website/App in accordance with these Conditions) copy, store in any medium (including in any other Website/App), distribute, transmit, re-transmit, broadcast, modify, delete or show in public any part of this Website/App or systematically extract material from this Website/App or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this Website/App or any document available through it without our prior written consent.
8.6. We recommend that you only access this Website/App using a computer linked to a secure network environment.
8.7. We cannot guarantee that this Website/App will operate in accordance with your expectations or will be error free. If you are aware of any error on this Website/App please contact us by email at [email protected] and we will endeavour to correct it.
8.8. It is our policy to virus check documents and files before they are posted on this Website/App. However, we cannot guarantee that documents or files downloaded from this Website/App will be free from viruses. Accordingly, for your own protection, you must use virus-checking software when using this Website/App.
8.9. You must not misuse our Website/App by knowingly introducing computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorized access to our Website/App, the server on which our Website/App is stored or any server, computer or database connected to our Website/App. You must not attack our Website/App via a denial-of–service attack or a distributed denial-of-service attack.
8.10. Where our Website/App contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. You may be subject to the terms of use applicable to such third party sites. Please refer to our Privacy Policy, available on our Website/App or in our Studios for further details.

9.1. Your username, password or other login details (the ""Personal Login Details"") must be treated as confidential and must not be shared or disclosed to any third party. If you have any reason to believe your account details have been obtained by another without consent, you must contact us at [email protected] as soon as possible.
9.2. You shall not obtain or attempt to obtain unauthorized access to an area of this Website/App which is only accessible with a username and password other than with your Personal Login Details and you will not attempt to evade our authentication or security procedures nor assist, encourage or permit any other person to do any of the above things.
9.3. To the fullest extent permitted by law, we shall not be liable for any losses you suffer as a result of unauthorized access to your account.

10.1. The Intellectual property rights in all content, including information, graphics, logos, trademarks, trade names, and photographs, of this Website/App and in the supply of Goods and Services are owned by GTM2 Ltd. or other third parties. You are not allowed to copy, download, produce, publish, transmit, distribute, display, modify, create derivative works from, or exploit in any way, in whole or in part, any of this Website/App’s content, or use any of the trademarks, logos or trade names, without prior written consent or the consent of such third party who may own the marks.
10.2. Likewise, the design, code, and layout of this Website/App are protected by copyright, database right, design rights and other similar laws. You are not allowed to copy, produce, publish, transmit, distribute, display, modify, create derivative works from, or exploit in any way, in whole or in part.
10.3. We and our suppliers own the intellectual property rights in the software that runs this Website/App. Save to the extent expressly permitted by applicable laws, you must not copy, modify, download, distribute, decipher, de-compile, modify, create derivative works from, interfere with or attempt to interfere with that software without our prior written consent.

11.1. You are urged not to bring valuables onto our premises and, if you choose to do so, to keep valuables with yourselves at all times. Personal belongings are brought into our premises at your own risk. URBANRIDE, and its employees, will not accept any responsibility or liability for any loss and/or theft and/or damage of any personal property (including money, jewelry, or other valuables) brought onto our premises belonging to you or your guests.

12.1. By enrolling with URBANRIDE and attending our Classes, you acknowledge that there are inherent risks and dangers in participating in our Classes and programs.
12.2. It is your responsibility to ensure that you comply with Section 4 (""Fitness and Health""), and that your physical condition is appropriate for participating in our classes and programs. You must consult a member of staff if you are in any doubt how to correctly set up and use our equipment.
12.3. Neither URBANRIDE or its employees will accept any liability for any death, personal injury or illness that take place on our premises or that occur as a result of using our facilities or participating in our Classes, except in such cases that such death, personal injury or illness arises from any grossly negligent act, or wilful act or omission of URBANRIDE.
12.4. We will not be liable to you if, for any reason, our Website/App is unavailable at any time or for any period. We further will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or performance of, or the inability to use, our Website/App or information or functions of our Website/App, including, without limitation, loss of income, pain and suffering, emotional distress or similar damages, even if we have been advised of the possibility or could have foreseen such damages. We exclude to the fullest extent permitted by law, all liability in connection with any damage or loss caused by (A) errors, computer viruses, other malicious code or harmful components originating or contracted from the Website/App or from any third party website/app linked to this Website/App and (b) any interruptions in your access to the Website/App.

13.1. We may take any actions we deem appropriate, including but not limited to, restricting your access to this Website/App or terminating our Services to you if we determine, in our sole discretion, that you have violated these Conditions.
13.2. You agree to defend, indemnify and hold us harmless from and against all claims and expenses, including attorneys’ fees, arising out of your use of this Website/App, including but not limited to your improper use of the Website/App, your violation of these Conditions, and your infringement (or the infringement or improper use by any other user of your account) of any intellectual property or other right of any person or entity.

14.1. These Conditions, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our Website/App and/or purchase of Goods and Services and visit of our Studios.

15.1. We reserve the right to vary or amend these Conditions from time to time. Any changes shall take effect upon posting to this Website/App and in our Studios and our provision of Goods and Services to you.

16.1. If any provision of these Conditions is held to be illegal or invalid by a court of competent jurisdiction, such provision shall be deemed to be severed and deleted; and neither such provision, nor its severance and deletion, shall affect the validity of the remaining provisions of these Conditions.

17.1. No provision of these Conditions will be modified, waived or discharged unless the modification, waiver or discharge is agreed to in writing and signed by us.

18.1. In case of contradictions between provisions of the English and the French version of these Conditions, the French version shall prevail.

19.1. URBANRIDE Studios are operated by GTM2 Ltd, a limited company registered in Switzerland with its registered place of business at rue Sautter 15, CH-1205 Geneva. Its UID is CHE-193.715.908.

20.1. These Conditions, and all claims and disputes, including statutory claims and disputes, arising out of or relating to these Conditions, shall be interpreted and construed in accordance with the substantive laws of Switzerland. The Courts of the Canton of Geneva shall have exclusive jurisdiction.



Ces conditions générales ont été mises à jour le 13 Septembre 2019.


1.1. Dans ces conditions générales (les ""Conditions""), les définitions suivantes s'appliquent:
1.1.1. ""App"" notre application de téléphonie mobile (iOS ou Android) URBANRIDE;
1.1.2. ""Cours"" tout cours d'exercices fourni par nous ou en notre nom dans les Studios dans le cadre des Services;
1.1.3. ""Biens"" tous les biens proposés à la vente dans l'un de nos Studios et/ou notre Site/App;
1.1.4. ""Rides"" cours achetés via notre site Web/App et utilisés pour réserver des Cours s;
1.1.5. ""Services"" les services mis à votre disposition via ce site Web/App ou à l'un de nos studios («achat direct»), y compris les cours;
1.1.6. ""Studios"" l'un de nos studios, tel que publié sur notre site Web/App; et
1.1.7. ""Site Web"" http://www.urbanride.ch
1.2. Ces conditions s'appliquent à vous suite à votre utilisation de ce Site Web/App et à l'achat de nos Biens et Services. En accédant et en utilisant ce site Web/App, et en achetant nos Biens et Services, vous reconnaissez avoir lu et accepté les présentes conditions. Si vous n'êtes pas d'accord avec ces Conditions, vous ne devez pas utiliser ce site Web/App ou acheter nos Biens et Services.
1.3. Ce Site Web/App et les Biens et Services affichés sur celui-ci sont fournis par GTM2 Ltd. (seul exploitant d'URBANRIDE, la ""Société"") et ses filiales (collectivement dénommées ici ""nous"", ""nos"" et ""notre""). Veuillez vous référer à la Section 19 pour plus d'informations à notre sujet. Dans ces Conditions, les termes ""vous"" et ""votre"" signifient l'utilisateur de ce site Web/App et/ou l'acheteur de Biens et/ou l'utilisateur de nos Services.
1.4. Veuillez lire attentivement ces conditions avant d'utiliser ce site Web / cette application ou d'acheter nos Biens et Services.
1.5. Nous nous réservons le droit de modifier et de révoquer ces Conditions en tout temps. Toute modification des Conditions entrera en vigueur dès la publication des Conditions mises à jour sur le Site Web/App. Nous vous recommandons de vérifier ces Conditions avant chaque commande ou réservation car elles peuvent avoir changé depuis votre dernière visite. Par la commande, la réservation ou l’achat de nos Biens et/ou Services après une modification des Conditions, vous acceptez les Conditions mises à jour.
1.6. Toutes les questions concernant les Conditions, les Services ou ce Site Web/App, doivent nous être adressées en utilisant le bouton ""Contact us"" du Site Web/App.

2.1. Notre Politique de Confidentialité, disponible en ligne, définit les conditions applicables au traitement et à l’utilisation de vos données personnelles que nous collectons ou que vous nous fournissez. En utilisant ce Site Web/App ou en achetant des Biens et en utilisant des Services dans nos Studios, vous consentez à cette Politique de Confidentialité et vous garantissez l'exactitude de toutes les données que vous nous fournissez.

3.1. Vous avez le droit d'utiliser les Studios et les installations. Nous nous réservons le droit de retirer à tout moment sans préavis tout ou partie de nos installations pour toute période, liée ou non à des travaux de nettoyage, de réparation, de modification ou d'entretien ou pour des raisons indépendantes de notre volonté.
3.2. La réservation ou la participation à l'un de nos Cours ou l'utilisation de l'une de nos installations dans l’un de nos Studios est réservée aux personnes âgées de 16 ans ou plus.
3.3. Vous confirmez respecter nos règles de Cours qui sont disponibles en ligne ou affichées dans tous nos Studios. Ces règles concernent nos heures d'ouverture, l'utilisation de nos installations et votre conduite en leur sein.
3.4. Une tenue de sport appropriée est requise. Votre tenue doit être appropriée pour un cours de vélo d'intérieur, et, pour des raisons de sécurité, vous devez notamment éviter tout vêtement lâche sur le bas du corps. Nous nous réservons le droit, à notre seule discrétion, de prendre toute décision concernant la conformité de votre tenue vestimentaire avec cette disposition.
3.5. Vous consentez à ce que nous fassions des prises de vue sur lesquelles vous apparaissez à tout moment lors de l'utilisation de nos installations et nous nous réservons le droit d'utiliser de telles photographies à des fins de communication ou de promotion. Vous devez nous aviser par écrit si vous ne voulez pas que votre image soit prise et utilisée à de telles fins.
3.6. Vous ne devez utiliser aucune de nos installations, Services ou équipements de manière à mettre en danger votre santé ou votre sécurité ou celles des autres. Vous serez responsable de tout dommage matériel ou corporel causé par vous ou vos invités.
3.7. Nous nous réservons le droit de vous refuser l'accès aux Studios et de suspendre ou de résilier votre utilisation de nos Services si, à notre avis, votre comportement est contraire aux présentes Conditions et/ou aux règles de nos Cours, porte atteinte à notre réputation ou encore n’est pas dans l'intérêt des autres utilisateurs de nos Studios ou des participants à nos Cours. Après une telle suspension ou résiliation, tous vos privilèges éventuels seront perdus et vous n'aurez droit à aucun remboursement

4.1. Les cours de vélo en salle impliquent un exercice physique intensif. Il est conseillé de ne pas entreprendre d'activités physiques sans au préalable demander l’avis d’un médecin. Vous devez vous familiariser avec les Cours avant d'évaluer si vous êtes apte à participer à un Cours. Veuillez vous référer à notre site Web/App ou parler à un membre du personnel pour plus d'informations, en gardant à l'esprit que nos employés ne possèdent pas de formation médicale et qu'ils ne sont donc pas qualifiés pour évaluer si vous êtes en bonne condition physique et/ou si vous êtes aptes à effectuer des exercices physiques sans nuire à votre santé, votre sécurité, votre confort ou votre condition physique.
4.2. En acceptant ces Conditions, et lors de chaque utilisation de nos Services, vous garantissez et déclarez que (a) vous n'avez aucun problème de santé; (b) vous êtes dans une condition physique appropriée pour participer aux Cours à chaque fois que vous utilisez nos Studios; (c) vous n'êtes au courant d'aucune condition médicale ou autre qui vous rendrait incapable de participer aux Cours ou aux exercices que nous vous proposons; (e) ces Cours ou exercices ne nuiraient pas à votre santé, votre sécurité ou votre condition physique; et (d) aucun médecin ne vous a interdit de faire usage de nos installations, équipements, Services ou équipements ou services similaires.
4.3. Vous ne devez pas utiliser nos installations si vous souffrez: d'hypertension artérielle, d'irrégularités cardiaques, de maladies infectieuses ou contagieuses, de maladies ou d'autres affections ou si vous souffrez de quelque maladie que ce soit, même si elle est faible, préjudiciable à votre santé ou à votre sécurité, votre confort ou votre condition physique. En cas de doute, vous devriez consulter votre médecin et nous informer de toute circonstance affectant votre santé, qui peut être exacerbée par l'utilisation de nos Studios.
4.4. Nous nous réservons le droit de vous refuser l'accès à nos Studios si, à notre entière discrétion, nous considérons que votre santé peut être mise en danger par l'utilisation de nos installations.
4.5. Vous acceptez de suivre les instructions de l'instructeur en tout temps.
4.6. Nous n'acceptons aucune responsabilité en cas de non-respect des dispositions de la présente Section 4. Les dispositions de la Section 12 (""Limitation de responsabilité"") sont réservées.

5.1. Pour réserver un Cours, votre compte personnel doit inclure au moins un Ride. Un Ride vous permet d'assister à un Cours.
5.2. Vous pouvez vérifier la disponibilité et réserver en ligne des Cours à l'avance via notre Site Web/App, ou sur place dans l’un de nos Studio. Vous pouvez également acheter plusieurs Rides en bloc à des tarifs réduits. Pour chaque Cours réservé, un Ride sera déduit de votre compte.
5.3. Les Cours sont sujets à disponibilité et nous ne garantissons pas que des places soient disponibles dans un Cours donné, même si vous avez suffisamment de Rides sur votre compte.
5.4. Les détails concernant les horaires des Cours dans les studios peuvent varier de temps à autre et sont publiés sur le Site Web/App. Nous nous réservons le droit de modifier les horaires des Cours ou de les annuler, à notre discrétion. Nous nous efforcerons, raisonnablement, de vous informer des changements qui pourraient intervenir.
5.5. Vous pouvez annuler une réservation en vous connectant à votre compte sur notre Site Web/App ou en contactant le Studio où votre Cours doit avoir lieu, jusqu'à 6 heures avant l'heure de début du Cours. Dans ce cas, le Ride sera recrédité sur votre compte personnel (c.-à-d., sans remboursement en espèces). Les Cours annulés moins de 6 heures avant le début du Cours ne seront pas recrédités et un Ride sera déduit de votre compte personnel. Veuillez noter que cela inclut les Cours (automatiquement) attribués via la liste d'attente. Aucun remboursement ne sera accordé.
5.6. Si aucune place n'est disponible pour un Cours auquel vous souhaitez participer, vous pouvez rejoindre une liste d'attente pour ce Cours complet (""Réservation Liste d'Attente""). Jusqu'au jour précèdent le jour du Cours, nous vous ajouterons automatiquement aux Cours pour lesquels vous êtes inscrits sur la liste d'attente, selon le principe du premier arrivé, premier servi. Vous recevrez une notification indiquant qu’une place vous a été attribuée. Si une place se libère le même jour que le Cours, nous contacterons le(s) premier(s) client(s) de la liste d'attente, cependant sans les inscrire automatiquement, sauf si nous recevons une confirmation de leur part. Pour le surplus, la Réservation Liste d’Attente est soumise aux Conditions.
5.7. Les détails concernant les prix et conditions spécifiques applicables aux Rides sont disponibles sur notre site Web/App et dans nos Studios. Nous nous réservons le droit de déterminer et de modifier à tout moment les prix des Rides et/ou leurs conditions, à notre seule discrétion.
5.8. Les Rides expirent selon les termes figurant sur la liste de prix.
5.9. Les réservations de Rides et de Cours ne sont pas transférables à une autre personne et vous ne devez autoriser personne d'autre à réserver des Cours en utilisant vos Rides. Nous nous réservons le droit d'appliquer les mesures prévues à la Section 3.7 en cas de violation de cette disposition.
5.10. Sous réserve de tout droit légal d'annulation, les Rides achetés ne sont pas remboursables, sauf indication contraire dans les présentes Conditions.
5.11. Les instructeurs, Cours, prix et conditions d'expiration sont sujets à changement.

6.1. Des mesures de performance peuvent être incluses dans nos Cours et, le cas échéant, affichées sur les écrans pendant le Cours (l’""Affichage des Performances""). Dans ce contexte, nous fournissons un Service de suivi des performances par le biais duquel vous recevrez les mesures de performance relatives à chaque Cours que vous fréquentez et qui seront accessibles via votre compte en ligne (le ""Service de Suivi des Performances"").
6.2. Nous ne serons pas responsables et vous n'aurez droit à aucune compensation, y compris, sans limitation, un Cours de remplacement, dans les cas où l’Affichage des Performances et/ou le Service de Suivi des Performances ne sont pas disponibles ou ne fonctionnent pas pour une raison quelconque.

7.1. Vous pouvez renvoyer les Biens achetés dans nos Studios ou, le cas échéant, sur notre Site/App, à l'un de nos Studios dans les 7 jours suivant la date d'achat avec votre reçu. Nous vous rembourserons intégralement à condition que les Biens ne soient pas utilisés et ne soient pas endommagés. Vos éventuels droits statutaires en tant que consommateur sont réservés.

8.1. L'utilisation de notre site comprend l'accès, la navigation ou l'enregistrement pour utiliser notre Site Web/App. En utilisant notre Site Web/App, vous confirmez que vous acceptez ces Conditions et que vous vous engagez à les respecter. Vous acceptez en outre de respecter les termes de notre Politique de Confidentialité, laquelle fait partie intégrante de ces Conditions et est disponible sur notre Site Web/App ou dans nos Studios.
8.2. Nous nous réservons le droit de mettre à jour et de modifier le contenu du Site Web/App de sans préavis. Les informations sur notre Site Web/App peuvent être caduques à un moment donné, et nous ne sommes pas tenus de mettre à jour ces informations. Nous ne garantissons pas, et n'assumons aucune responsabilité quant à l’exactitude et l’exhaustivité du contenu de notre Site Web/App.
8.3. Ce Site Web/App, y compris toutes les informations, contenus et services mis à disposition sur ce Site Web/A