First Class Policy
Please plan to arrive 15 minutes prior to the actual scheduled start time. Our training staff will walk you through the studio before the class begins, to ensure you have proper understanding of each piece of equipment and what to expect from our class. After the class is complete, we will ensure to answer any questions you may have. You will also receive a follow up email providing you with some additional information and guidance regarding our program options.

On Time Policy
All members are asked to arrive a minimum of 10 minutes prior to the actual scheduled class time. This will allow you time to check in and prepare accordingly. Class begins promptly at the scheduled time. A detailed explanation of the days intervals along with special instructions for the additional movements are presented at the start of each class.

 

Late Cancellation & No Show Policy
Reservations must be cancelled 8 hours before your scheduled class to avoid penalty. If you fail to cancel, you will receive your 1^st “strike” acknowledgement via email. After 2 consecutive strikes, you will then forfeit your session, and be charged your session rate. For our Inferno membership holders, failure to cancel or show up for class, will be subject to a $10 late cancel/no-show fee after the 2 consecutive strikes.

 

Wait list Policy  
Wait list is first come first serve. We will accommodate a 5 person wait list for each class. If a spot becomes available, you will be notified via email that you were placed in that available spot. Cancellation policy applies to all members who fail to attend their assigned class. 

Online Security

ABC Financial Services is serious about safeguarding your personal information online. As a security measure, you may access account information online from the ABC Online Business Center Web site only if you have registered with us.

The Internet is and will continue to be the source of many new opportunities. Those who get the most out of those opportunities will be those who use them wisely. Although the information below is not exhaustive, it contains some key points that will help you use the Internet in a more secure manner. Use these points with caution and good judgment.

• Secure Socket Layer (SSL) & Payment Card Industry Compliance (PCI)
• Submitting Forms Online
• Links to 3rd Party Web Sites
• Security Enforcement

Secure Socket Layer (SSL) & Payment Card Industry Compliance (PCI)

ABC Financial Services is proud to be a certified PCI DSS Compliant Service Provider.

The ABC Financial Services Web site uses Secure Socket Layer (SSL) technology to encrypt personal information such as User IDs, Passwords, and account information over the Internet. Any information provided to you is scrambled en route and decoded once it reaches your browser.

Submitting Forms Online

Information you provide via electronic forms on the ABC Financial Services web site is secure and encrypted in most instances. In other words, it is scrambled en route and decoded once it reaches ABC. You may check that your web session is secure by looking for a small lock symbol usually located in the lower corner of your web browser window. Current versions of leading web browsers indicate when a web page is encrypted for transmission through this symbol. You may also look for the letters "https://" at the beginning of your Web site URL in your web browser. The "s" means that the web connection is secure.

Links to Third Party Web Sites

ABC Financial Services is not responsible for the information practices employed by sites linked to or from our Web site. In most cases, links to non-ABC Web sites are provided solely as pointers to information on topics that may be useful to the users of the ABC Web site. Third party Web sites may have different privacy policies and/or security standards governing their sites.

Security Enforcement

Employee Conduct: The ABC Financial Services Corporate Code of Conduct expresses our absolute commitment to integrity, our related corporate values and ethical standards and the associated business conduct we expect from all our employees. The Code of Conduct includes very specific guidelines concerning the safeguarding of confidential information, which includes customer information. In general, these guidelines limit employee access to confidential information, and limit the use and disclosure of such information to specifically authorized processes and transactions. If it is determined that employees have violated the Code of Conduct, corrective action may be taken, including immediate dismissal.

Verification of Practices: Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the confidentiality of information. These reviews are conducted by our own internal staff, and external accounting and auditing firms. Included in these self-assessments and examinations are reviews of the controls and safeguards related to consumer privacy which are described in our ABC Financial Services Privacy Policy and ABC Financial Services Online Security Measures.

Consumer Recourse: If you believe we have not complied with our stated privacy policies concerning our usage of personally identifiable information that we may collect over the Internet, or that information we have provided to you based upon your Internet activity is inaccurate, you may 
contact us.